Returns
At NRVD, we stand by the quality of our products and want you to be completely satisfied with your purchase. If you are not entirely happy with our product, we're here to help.
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Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
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Refunds: Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a full refund to your original payment method. You can expect the credit within a certain amount of days, depending on your card issuer's policies.
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Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. However, if the product is defective or the return is a result of our error, we will refund the return shipping cost.
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Contact Us: To initiate a return, please contact us at our customer service email with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
Your satisfaction is our priority. If you have any questions on how to return your item to us, feel free to reach out. We're here to help!